True to form, Lisa and her gut made the decision to enter an industry she knew nothing about through a newly launched program at a global insurance firm.

Understanding the pressure for the program to be successful, she started her first day by learning a sales call couldn’t even be made until she passed a certification exam (see previously stated, “an industry she knew nothing about”). 

On the day of the final exam, a person behind the glass at a governmental building similar to the DMV handed Lisa her passing score and watched for a moment as tears of joy ran down Lisa’s cheeks before looking past her and yelling, “NEXT!” 

Appreciating the small wins eventually led to several large wins and even though Lisa knew her successes were extraordinary, she didn’t raise any questions when her overall standing throughout the company program was lower than expected.

Trying to avoid the comparison trap, she spent the last few months finishing strong with no expectations. It wasn’t until the very end that results were published, and an accounting error showed she had been 1st in the nation all along!